Privacy Policy

Staples Tub Services, Inc. Privacy Policy

Effective Date: August 7, 2026

Staples Tub Services, Inc. (“Staples Tub Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information from customers and visitors to our website at https://www.staplestub.com (the “Site”), and through the services we provide.

We are a surface repair and refinishing company located at 2421 Bowland Pkwy #105, Virginia Beach, VA 23454. You can reach us by phone at (757) 426-1314 or by email at staplestubservices@yahoo.com.

Information We Collect

We collect information that you provide to us directly, including when you fill out a contact form on the Site, call or text us, request an estimate, or schedule a service. This information may include:

Your name, phone number, email address, and service address
Details about the work you are requesting, such as the type of surface and its condition
Records of the services we have performed for you
Photos of the surfaces to be repaired, if you choose to share them

When you visit the Site, our website host may automatically collect standard technical information such as your IP address, browser type, and the pages you view. We do not use this information to personally identify visitors.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide estimates
Schedule, perform, and follow up on services
Send appointment confirmations, reminders, and service updates
Send estimates, invoices, and receipts
Provide customer support and maintain our service records
Comply with legal obligations

SMS/Text Messaging

By providing your mobile phone number to Staples Tub Services, you consent to receive text messages from us related to your service, such as appointment scheduling and reminders, estimates, invoices, service updates, and customer care messages. Message frequency varies based on your service activity. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message from us. After you opt out, you will receive a final message confirming your removal, and we will not send you further texts unless you opt back in. For help, reply HELP to any message, call us at (757) 426-1314, or email staplestubservices@yahoo.com.

No mobile phone numbers or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for the providers of the text messaging platform we use to communicate with you, and only for the purpose of delivering those messages.

How We Share Information

We do not sell your personal information. We share it only in the following circumstances:

Service providers: We use trusted third-party providers to run our business, such as scheduling and dispatch software, payment processors, and website hosting. These providers may process your information on our behalf, solely to perform the functions for which we engage them.
Legal purposes: We may disclose information when required to respond to a subpoena, court order, or other lawful request, or as needed to protect our rights, property, or safety, or that of others.

How We Store and Protect Information

We store customer information in secure, access-controlled systems and use industry-standard safeguards to protect it against unauthorized access, alteration, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request to review, update, or delete the personal information we hold about you at any time by calling (757) 426-1314 or emailing staplestubservices@yahoo.com. We will respond to your request within a reasonable timeframe, subject to any records we are required to keep by law.

Children's Privacy

Our services and the Site are not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

How to Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Staples Tub Services, Inc.
2421 Bowland Pkwy #105
Virginia Beach, VA 23454
Phone: (757) 426-1314
Email: staplestubservices@yahoo.com

Please also review our Terms of Service, which govern your use of the Site and our services.